Jason Young opened the Harrison Bar & Grill in 2009 with help from his family members.   Expertise in business management was lacking and the business struggled to make a profit.  Jason Young was referred to SCORE by the Corvallis Downtown Association for assistance.

How SCORE Helped: 

Bob Bernhard used his expertise in restaurant management to recommend changes.   A plan was put in place to gradually change all of the poor business practices.  This has been a continued effort and is still a work in progress.  The business is now thriving and is turning a profit.  Management records of employees, training, financial sheets, and operating procedures are now in place.

My Successes: 

A complete analysis of the business management was done.  The causes of poor customer patronage was many factors:  Not welcoming the customer promptly when they arrive,  Too much noise from load music,  Slow customer service by the wait staff,  Poorly prepared food,  Poor menu selection,  No job descriptions for the employees,   SCORE Counselor Bob Bernhard gave Jason many suggestions to fix all of these problems.  Jason had been a business entreprenuer for many years but no structured management practices.  A plan was put in place to gradually change all of the poor business practices.  This has been a continued effort and is still a work in progress.  The business is now thriving and is turning a profit.  Management records of employees, training, financial sheets, and operating procedures are now in place.